100cm Realistic TPE Princess Doll – Cathy with Big Curvy Bust & Soft Touch Skin | Lifelike European-Style Companion Figure

Shipping Information

We provide discreet and free global shipping via trusted carriers like UPS, FedEx, DHL, and DPD. All mini sex dolls we ship comply with legal regulations in the countries and regions we deliver to, so you won’t need to worry about legal risks.

In-Stock Dolls (USA or EU warehouses):

Expect 1-2 days processing time and 2-5 days shipping time.

Custom and Out-of-Stock Dolls:

These are shipped directly from our China factory. Processing time is between 2-9 days, and the shipping duration depends on your location. Refer to the shipping table for more specific timelines:

Region	Shipping Time
USA	5-10 business days, tax-free
Canada	5-10 business days, customs clearance required, duties paid by customer
Asian Countries	10-25 business days, customs clearance required, duties paid by customer
European Countries	Adult dolls (140cm+): 10-20 business days, air shipping, tax-free. Mini & Child dolls (65cm-139cm): 40-50 business days, railway shipping, tax-free

Please note that external factors like Chinese holidays, severe weather, or global pandemics (e.g., COVID-19) may cause slight delays in delivery. We appreciate your patience.

Cancellation Policy

You can request to cancel your order after payment. The cancellation fees are as follows:

• Within 24 hours (before production starts): A 5% cancellation fee will be applied.
• After 24 hours (once production has started): A 25% cancellation fee will be applied.
• After 3 days (if production is completed): A 50% cancellation fee will be applied.
• After the item is shipped: Cancellations are not possible.

Return & Refund Policy

As all of our sex dolls are custom-made, we are unable to resell them. Therefore, we do not accept returns. We kindly ask for your understanding. However, we do offer refunds under specific conditions. Please see the following guidelines:

• Wrong doll received: We will provide a full refund or send a replacement doll.
• Item not as described: Contact us with supporting evidence, and we may offer a partial refund based on the issue.
• Slight damage during shipping: We will provide a repair kit and a partial refund.
• Severe damage during shipping: Please file a claim with the shipping carrier, and we will provide a full refund.

Please ensure you inspect the doll carefully upon arrival and contact us immediately if there are any issues.